Customer Service Calls
Program InformationCustomer Service CallsData Entry CallsLive CallsExercises
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Safe and Sound Insurance 1
Safe and Sound Insurance 2
Shop-Rite 1
Shop-Rite 2
Shop-Rite.com 1
Shop-Rite.com 2
Flash-in-the-Pan 1
Flash-in-the-Pan 2
Boffo Tickets 1
Boffo Tickets 2
Difficult Caller
Lonely Caller

Click on an item to the left to go to the audio script link


Program InformationCustomer Service CallsData Entry CallsLive CallsExercises

Virtual Call Center Simulator

 
A joint project of the Training Source, Los Rios Community College District, and the Sacramento Employment & Training Agency (SETA). Funded in part by Workplace Learning Resource Center, through grants from the Chancellors Office, The California Community College System.